Политика доставки

Shipping Policy

Thank you for shopping with The Palm.

We are committed to delivering your order as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days. During product launches, holidays, or promotional periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Most orders arrive within:

• United States: 3–10 business days
• International destinations: 7–21 business days

Please note that shipping times are estimates and may be affected by carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected delivery method.

Free shipping promotions may be available on qualifying orders.

International Shipping

We currently ship to select international destinations. Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at:

hello@thepalm.wear

We will do our best to assist you and work with the carrier to resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly before placing an order. The Palm is not responsible for delays or delivery issues resulting from incorrect address information provided at checkout.

Thank you for being part of The Palm community.