Frequently asked questions
Do you ship across the U.S.?
Yes — we ship across the United States. Shipping rates and delivery estimates appear at checkout.
How long will my order take to arrive?
Processing typically takes 1–3 business days. Delivery time depends on your location and the shipping method selected at checkout.
What’s your return policy?
We accept returns within 14 days of delivery on unworn items with original tags/packaging. Final sale items are not eligible.
How do I start a return or exchange?
Email us with your order number and the item(s) you’d like to return/exchange — we’ll send the next steps.
How do I choose my size?
Use our Size Guide and compare your body measurements (bust/waist/hips). If you’re between sizes, we recommend sizing up for a more relaxed feel.
Are your fabrics squat-proof?
Most of our performance pieces are designed to be supportive and coverage-focused. For lighter colors, we recommend seamless nude underwear.
How should I care for The Palm pieces?
Wash cold, gentle cycle. Avoid fabric softener and high heat. Air-dry when possible to preserve elasticity and shape.
Do you restock sold-out items?
Yes — we restock select bestsellers. Join the waitlist on the product page to be notified first.
Can I change or cancel my order?
If your order hasn’t been processed yet, we’ll do our best to help. Please reach out ASAP.
Do you offer gift cards?
Yes — digital gift cards are available and delivered via email.