Help / FAQ

We’re here to make your shopping experience as seamless as your favorite pieces.

Orders & Shipping

• Orders are processed within 2–5 business days

• You’ll receive a tracking link via email once your order ships

• Standard and express shipping options are available at checkout

Returns & Exchanges

• Returns are accepted within 14 days of delivery

• Items must be unworn, unwashed, and have all tags attached

• To start a return or exchange, email us at support@thepalmwear.com

Sizing & Fit

• Size charts are available on each product page

• If you’re between sizes, we recommend sizing up for comfort

Contact Us

Didn’t find what you’re looking for?

Reach out via our Contact page or email support@thepalmwear.com — we respond within 24 hours (Mon–Fri)